Shipping policy
π¦ Shipping Policy β WawMeowStore
1. Order Processing
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All orders are prepared and processed within 24 to 48 business hours after receiving payment confirmation.
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Orders placed during weekends or holidays will be processed on the next business day.
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If any item is unavailable, we will contact you by email before shipping.
2. Shipping within Spain
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Standard shipping: 2 β 18 business days.
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Delivery times may vary depending on the destination (Peninsula, Balearic Islands, Canary Islands) or product availability.
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Shipping costs are calculated automatically at the time of purchase.
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For orders over β¬49 , standard shipping is FREE (Peninsula only).
3. Shipments to Europe
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We ship to most countries in the European Union .
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Delivery times are usually 3-18 business days , depending on the country.
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Shipping costs will be displayed before you complete your purchase.
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Any local taxes or duties (customs, intra-community VAT) will be the responsibility of the customer.
4. Order tracking
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Once your order has been shipped, you will receive an email with the tracking number so you can check the shipment status at any time.
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If your order includes multiple items, they may be shipped separately to expedite delivery.
5. Delays or incidents
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WawMeowStore is not responsible for delays caused by external factors (weather, strikes, customs or errors in the address provided).
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If your order takes more than 10 business days from the shipping date, please contact us at info@wawmeowstore.com and we will investigate the case as soon as possible.
6. Incomplete or damaged shipments
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If you receive a damaged or incomplete item, please notify us within 48 hours of receiving your order.
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You can write to us at contact@wawmeowstore.com attaching photos and the order number to manage the issue.
7. Exchanges and returns
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For more information on returns, please see our [Returns Policy].
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We do not accept returns for reasons other than defects or shipping errors once the product has been used or handled.
8. Contact
For any questions regarding shipping or orders, you can write to us at:
π§ contact @wawmeowstore.com
π Monday β Friday: 9:00 β 18:00 h